Open tickets
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Flow Ticket Automation Launch
Tenant: global | Mode: Ready | Score: 100%
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Work next
Macros, routing and QA are ready for normal support shifts.
Close resolved, request update, escalate urgent and move to follow-up with one obvious next step.
Callback queue, QA and reopen follow the same copy and recovery discipline as the main inbox.
Healthy
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Callback and QA recovery stay in the same support system.
Review cadence
Owner: Support lead · Next review: 2026-06-22T06:15:00.000Z