Flow Conversation Live Launch

Live chat handoff

Tenant: global | Live score: 100% | Open tickets: 0

Typing & read receipts

Typing, read receipts and delivery states belong in the same live lane as the actual customer conversation.

Presence & dispatch

Keep missed-call recovery and support ownership attached to the live chat thread instead of splitting the workflow.

Work next

Use this concise launch page when support needs a readable view of typing, presence and callback state before opening the full inbox.

0 queued

Typing, sent and retry should stay in one support line.

Ready