Flow Callback SLA Launch Report

Callback recovery handoff

Tenant: global | Missed-call queue and retry state for support

Launch score

100%

Queued

0

Overdue

0

Unattempted

0

Work next

Keep callback lane healthy

Use this handoff when support needs a concise callback state without the full triage board.

Timezone risk

0

Retry gap

0

Recovery focus

Support queue

Review cadence

Owner: Callback ops

Review pack

Markdown / CSV / ICS export for callback recovery planning.

Calendar export

Schedule the weekly recovery review in one click.

Callback recovery automation

Cron handoff for the weekly callback sweep

Cron route: /flow/scheduler/callback/recovery/run | Secret: FLOW_CALLBACK_RECOVERY_CRON_SECRET | Schedule: Veckovis måndag 10:00 Europe/Stockholm