Swedish-speaking Registered Nurse in Spain - Viking Travel Care

Are you a Registered Nurse and looking for a meaningful job in Spain? Viking Travel Care receives inquiries from customers with travel insurance, from anywhere in the world, who have experienced an incident, illness, or accident while traveling. We provide assistance in the Nordic languages, and we are currently looking for Swedish-speaking Registered Nurses to strengthen our medical case handling for Swedish customers. Responsibilities

• Answer calls and emails, register and handle cases, and coordinate assistance
• Perform medical screening/triage and escalate complex cases to Contact Doctors
• Communicate with patients, relatives, clinics, and hospitals; obtain medical reports
• Assess medical reports and journals, decide on coverage and treatment needs
• Provide medical advice to customers when relevant
• Train and support Assistance Coordinators in medical issues

Qualifications

• Holds an EU-recognized nursing qualification and valid nursing license
• Minimum 3 years of clinical experience as a Registered Nurse
• Fluent in Swedish (written and spoken)
• Proficient in English; Spanish is a plus
• Working experience in the insurance or travel industry is an advantage
• Experience from training and coaching colleagues is an advantage
• A clean criminal record is a prerequisite

What can we offer the right candidate?

• We are committed to providing excellent training and support, and we have developed a comprehensive onboarding program for this very purpose

• A great working environment with a wealth of expertise and social events

• New and stylish offices in the heart of Torrevieja and Fuengirola

Workplace The position will be located at Viking Travel Care in Torrevieja or Fuengirola, Spain Working hours Rotation shifts (day, evening and weekend). Other hours may be required at times as we are operating 24/7/365. Start date As soon as possible Deadline Please apply before August 30th. Do you have any questions? Please contact: Karen By Taugbøl , Medical Administration Manager Phone: +47 479 94 075, E-mail: [email protected] Are you the one we're looking for? The right person for this position ideally has personal qualities such as being positive and approachable. In this role, you will often face various challenges and need to act quickly, so it's important to be solution-oriented. You are naturally curious and eager to learn. You are also goal-oriented and work in a structured manner. It's an advantage if you thrive in a fast-paced environment and are motivated by working in a dynamic setting. The role requires a lot of collaboration, where you support and help each other solve different cases, but you must also be able to work independently and be relatively self-driven. About Viking Viking Assistance Group is a leading roadside and travel assistance company in the Nordics. Our new business area, Viking Travel Care, provides travel and medical assistance 24/7, 365 days a year for travellers and employees stationed abroad worldwide. Department Call center for Travel Care Locations Viking Torrevieja , Viking Fuengirola