Läs jobbet på Marketplace
Den här rollen kommer från Arbetsförmedlingen. Vi visar den här först på Marketplace så att kandidaten kan läsa vidare, jämföra liknande roller och fortsätta till ansökan när det passar.
Matchad från extern källa med fokus på ledig tjänst i Sverige. Nästa steg är att öppna ansökan hos Arbetsförmedlingeneller fortsätta jämföra liknande jobb direkt här på Marketplace.
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry.
Assignment Description
We are currently seeking a Service Manager
What You Will Work On
- Own and manage end-to-end service delivery within a production environment
- Ensure compliance with SLAs, KPIs, and quality targets
- Act as the primary point of contact for stakeholders and internal teams
- Coordinate cross-functional teams to support service operations
- Manage incidents, escalations, and problem resolution processes
- Support and drive service improvements, upgrades, and changes
- Monitor and report on service performance and operational metrics
- Ensure proper documentation, processes, and service readiness
- Collaborate with project managers and stakeholders for ongoing improvements
What You Bring
- Experience in service delivery, service management, or similar roles
- Understanding of industrial IT systems and environments
- Experience with incident, problem, and change management processes
- Ability to coordinate multiple stakeholders and cross-functional teams
- Experience working with KPIs, SLAs, and service performance tracking
- General understanding of IT infrastructure, including servers and systems
- Strong communication skills and structured way of working