# OfferFlow Case Approval Gate

Approval gate for publishing the first real OfferFlow customer case.

## Customer approval
- Owner: Customer success
- [ ] Logo usage
- [ ] Quote text
- [ ] Data period
- [ ] Public/private proof level
- Blocker: No customer-facing claim until written approval exists.

## Commercial proof
- Owner: Sales owner
- [ ] RFP source
- [ ] Offer version
- [ ] Buyer portal link
- [ ] Close outcome
- Blocker: No sales story without clear offer version and outcome.

## Revenue proof
- Owner: Finance ops
- [ ] Kustom reference
- [ ] Deposit/paid status
- [ ] Retry or pending state
- [ ] Reconciliation note
- Blocker: No paid-conversion claim without payment reference.

## Provider proof
- Owner: Integration owner
- [ ] PMS provider
- [ ] Property ID
- [ ] Block/reservation ID
- [ ] Sync status
- Blocker: No PMS-sync claim without provider ID and sync state.

## Legal and trust
- Owner: Ops lead
- [ ] Consent trail
- [ ] PII redaction
- [ ] Internal approval
- [ ] Risk note
- Blocker: No external use if sensitive customer data is exposed.

## Decision rule
External publishing requires approved. Otherwise the case remains internal.