{"tenantId":null,"updatedAt":"2026-06-17T07:01:56.268Z","runbookScore":100,"evidenceQueue":0,"matched":0,"pending":0,"failedRecon":0,"failedPayments":0,"recovered":0,"recoveryCoverage":100,"steps":[{"step":"1. Intake","signal":"0 failed payments","status":"recover","action":"Open payment disputes and create a case per transaction.","href":"/flow/payment-disputes-hub"},{"step":"2. Evidence","signal":"0 pending / 0 failed recon","status":"watch","action":"Gather order, booking and message history for the case.","href":"/flow/incident-history-hub"},{"step":"3. Decision","signal":"0 matched","status":"recover","action":"Decide refund, dispute response or payout hold before cutoff.","href":"/flow/owner-action-hub"},{"step":"4. Recovery","signal":"0/0 recovered","status":"recover","action":"Close the loop in chargeback workflow and recovery.","href":"/flow/chargeback-workflow-hub"}]}